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Questions???

How long will it take for my order to be received?

All orders are handcrafted per order and are usually dispatched within one week. Shipping times vary however we aim to deliver your order within two to three weeks.

Can I pay for expedited shipping?

Since all orders are handcrafted per order we cannot guarantee expedited shipping; however please contact us by email and we will see what we can do for you.

Which countries do you ship to?

We ship to all provinces and territories in Canada and continental United States, Alaska and Hawaii. If you would like to place an international order outside of North America please contact us by email for a quotation.

Where is local pick up in Toronto?

You can pick up your orders locally in Toronto at the Framing Depot - 1335 Lawrence Ave E #6, Toronto, ON M3A 1C6. You will be notified by email when your order is ready.

What are your return, exchange and refund policies?

Please check our Return Policy page.

Are other frame options available?

We have developed and selected the frame we believe displays our artworks the best. We can offer custom framing based on our other frames colors at a cost of $30 CAD per frame. Please contact us by email to discuss a custom order.

Can I buy an artwork unframed?

We have worked to develop our quality frames and found framers that give the highest value and craftsmanship. Our concept is to provide artworks ready to be installed and therefore all of our products are sold framed.

What type of hanging hardware is provided?

All of our artworks will be equipped with brackets for easy installation, all you need is the appropriate screw and plug depending on your wall. Some of the larger works are supplied with cleats based on weight.

Does Art Squared sell to retail customers?

Yes we are happy to work with a retail location, please contact us by email to discuss such collaborations.

Why are retail prices different then on-line prices?

We have worked hard to offer you the very best pricing we can in our on-line shop. Retail stores have more overhead and therefore usually have higher prices.

What does it mean that you pledge to donate 5% of all profits to charity?

We believe giving back is an important part of business and therefore at the end of each year we select a few worthy causes to contribute to. This year we chose Egale and in previous years we have made contributions to CANFAR, Canadian Cancer SocietyRethink Breast Cancer, and Humanity First.

 

If you have any further questions, concerns, or comments you may contact us using the information below:

By e-mail: info@art-squared.com